Representative Showrooms

Atlanta

R Hughes

351 Peachtree Hills Ave

No. 320

Atlanta, GA 30305

404.607.8877

By Appointment*

Denver

Carter Inc.

595 S Broadway

Suite 113w

Denver, CO 80209

303.794.4722

By Appointment*

Los Angeles

Una Malan

The Courtyard

822 North La Cienega Boulevard

Los Angeles, CA 90069

424.335.0277

By Appointment*

Frequently Asked Questions

Additional information may be found in our Terms and Conditions.

WHEN WAS DMITRIY & CO FOUNDED?

Dmitriy & Co was founded in 2011 which stemmed from a family owned pillow shop with roots reaching back nearly 30 years to New York’s Lower East Side.

WHERE ARE DMITRIY & CO PIECES MADE?

Our furniture is made to order and hand-crafted in NYC.

WHAT IS NEEDED TO BEGIN PRODUCTION OF MADE TO ORDER GOODS WITH DMITRIY & CO?

We require at least 50% deposit, approved order details and Terms and Conditions, all finish/fabric selections, and completed COM/COL Form and Bed Order Form where applicable.

WHAT FORMS OF PAYMENT ARE ACCEPTED?

We accept check, credit card, ACH and wire transfer.

WHAT IS THE LEAD TIME?

Standard: 10-12 weeks

Custom: 14-20 weeks (dependent on order details) *Available to trade members only

*Actual lead times will be confirmed upon order placement and are subject to change based on selected items, order details and quantity

*Upholstery orders of 4+ pieces will require additional lead time as determined by Dmitriy & Co.

CAN PRODUCTION BEGIN WITHOUT RECEIPT OF FABRIC?

Yes, all fabrics are to be received at least 6 weeks prior to your estimated completion date. Otherwise, delays in fabric beyond that will affect the original projected completion date.

WHERE DO I SEND MY COM?

Please send all COM/COL/Trim to our workroom: 48-14 33rd Street, Long Island City, NY 11101. Please ensure all shipments include Dmitriy & Co Invoice #, client name and project sidemark.

HOW CAN I CONTACT THE SHOWROOM?

All general inquiries can be sent via email to info@dmitriyco.com and also feel free to call our NYC flagship showroom at 212.243.4800. All trade members will also be assigned a dedicated account manager when their account is verified.

CAN I CUSTOMIZE THE DETAILS AND DIMENSIONS OF MY PIECE?

Only trade member clients are granted access to the full made-to-order capabilities of our workroom. All custom requests are to be reviewed and approved by Dmitriy & Co.

WHAT IS THE WARRANTY AGAINST DEFECTS?

Dmitriy & Co offers a standard 1 year warranty against any manufacturer’s defects. Client provided fabric/leather/trim is not covered.

WHEN IS KNIT-BACKING REQUIRED?

Knit-backing is required on all loosely woven fabrics, light to mid-weight fabrics, linens and any other fabric with a high level of stretch for upholstery applications through either Dmitriy & Co's knit-backing service or a 3rd party vendor.

DO YOU ARRANGE SHIPPING?

Dmitriy & Co does not provide shipping. Clients are responsible for arranging pick-up of their order(s) via 3rd party transporter.

WORKROOM ADDRESS

48-14 33rd Street
Long Island City, NY 11101
Phone: (718)-361-7800

Entry points, building access, doorways, etc. should be verified by client to ensure furniture can fit. Payment in full, confirmed pick-up date and 3rd party transporter name are required (3) business days prior to order release.

Dmitriy & Co provides light plastic wrapping, however, selected 3rd party transporter is responsible for providing all proper packing materials for protected transport.

CARE OF FURNITURE

It is important to treat the furniture with a little love! Below are some pointers for handling your pieces:

Skirts: Most fabrics will wrinkly easily, despite the best handling in transport. It is suggested to use a simple hand steamer for the backside of the skirt.

Cushions: Our back cushions are filled with a generous amount of down. A little bit of fluffing will bring them back to shape. Our most common LUXE seat cushion fill option has a foam core for support and is filled with a very generous amount of high quality down. Some maintenance is required to bring the cushions back to a more tailored form after sitting. A little beating and hand smoothing of fabric goes a long way.

Note: Please note that new pieces will have an initial break in period, just like a great leather jacket or favorite pair of jeans. With use, the down will settle and become even more enveloping, the springs will begin to move, and the fabric will acclimate, all factors that will result in a luxurious seating experience for years to come!

Frequently Asked Questions

Additional information may be found in our Terms and Conditions.

WHEN WAS DMITRIY & CO FOUNDED?

Dmitriy & Co was founded in 2011 which stemmed from a family owned pillow shop with roots reaching back nearly 30 years to New York’s Lower East Side.

WHERE ARE DMITRIY & CO PIECES MADE?

Our furniture is made to order and hand-crafted in NYC.

WHAT IS NEEDED TO BEGIN PRODUCTION OF MADE TO ORDER GOODS WITH DMITRIY & CO?

We require at least 50% deposit, approved order details and Terms and Conditions, all finish/fabric selections, and completed COM/COL Form and Bed Order Form where applicable.

WHAT FORMS OF PAYMENT ARE ACCEPTED?

We accept check, credit card, ACH and wire transfer.

WHAT IS THE LEAD TIME?

Standard: 10-12 weeks

Custom: 14-20 weeks (dependent on order details) *Available to trade members only

*Actual lead times will be confirmed upon order placement and are subject to change based on selected items, order details and quantity

*Upholstery orders of 4+ pieces will require additional lead time as determined by Dmitriy & Co.

CAN PRODUCTION BEGIN WITHOUT RECEIPT OF FABRIC?

Yes, all fabrics are to be received at least 6 weeks prior to your estimated completion date. Otherwise, delays in fabric beyond that will affect the original projected completion date.

WHERE DO I SEND MY COM?

Please send all COM/COL/Trim to our workroom: 48-14 33rd Street, Long Island City, NY 11101. Please ensure all shipments include Dmitriy & Co Invoice #, client name and project sidemark.

HOW CAN I CONTACT THE SHOWROOM?

All general inquiries can be sent via email to info@dmitriyco.com and also feel free to call our NYC flagship showroom at 212.243.4800. All trade members will also be assigned a dedicated account manager when their account is verified.

CAN I CUSTOMIZE THE DETAILS AND DIMENSIONS OF MY PIECE?

Only trade member clients are granted access to the full made-to-order capabilities of our workroom. All custom requests are to be reviewed and approved by Dmitriy & Co.

WHAT IS THE WARRANTY AGAINST DEFECTS?

Dmitriy & Co offers a standard 1 year warranty against any manufacturer’s defects. Client provided fabric/leather/trim is not covered.

WHEN IS KNIT-BACKING REQUIRED?

Knit-backing is required on all loosely woven fabrics, light to mid-weight fabrics, linens and any other fabric with a high level of stretch for upholstery applications through either Dmitriy & Co's knit-backing service or a 3rd party vendor.

DO YOU ARRANGE SHIPPING?

Dmitriy & Co does not provide shipping. Clients are responsible for arranging pick-up of their order(s) via 3rd party transporter.

WORKROOM ADDRESS

48-14 33rd Street
Long Island City, NY 11101
Phone: (718)-361-7800

CARE OF FURNITURE

It is important to treat the furniture with a little love! Below are some pointers for handling your pieces:

Skirts: Most fabrics will wrinkly easily, despite the best handling in transport. It is suggested to use a simple hand steamer for the backside of the skirt.

Cushions: Our back cushions are filled with a generous amount of down. A little bit of fluffing will bring them back to shape. Our most common LUXE seat cushion fill option has a foam core for support and is filled with a very generous amount of high quality down. Some maintenance is required to bring the cushions back to a more tailored form after sitting. A little beating and hand smoothing of fabric goes a long way.

Note: Please note that new pieces will have an initial break in period, just like a great leather jacket or favorite pair of jeans. With use, the down will settle and become even more enveloping, the springs will begin to move, and the fabric will acclimate, all factors that will result in a luxurious seating experience for years to come!